Frequently Asked Questions
Everything you need to know about Xtrema home essentials.
What materials are used in Xtrema products?
We prioritize durability and safety by using high-grade, non-toxic materials such as 100% ceramic, stainless steel, and sustainably sourced textiles designed to last a lifetime.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and arrive within 5-7 business days. Expedited shipping options are available at checkout.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original packaging.
Are Xtrema products dishwasher and microwave safe?
Most of our ceramic and glass lines are both dishwasher and microwave safe. We recommend checking the specific care instructions included on each product page for best results.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on location and are calculated during the checkout process.
Is there a warranty on home appliances?
All Xtrema electronic home appliances come with a standard 1-year limited warranty that covers manufacturing defects and hardware malfunctions.